Terms and Conditions
DRAFT – this text must be reviewed by a lawyer before publication. Fill in the details in square brackets.
1. Seller
[Company name], registered office [address], Company ID: [ID], Tax ID: [Tax ID], VAT ID: [VAT ID], registered in [register], e-mail: [e-mail] (the "Seller").
2. Subject of the contract
The subject of the contract is the creation and delivery of digital content, namely a personalized song in MP3 format (the "Song"), generated by an artificial intelligence system based on details provided by the customer. The customer acknowledges that both lyrics and music are generated automatically and that the result may differ from their expectations in artistic details.
3. Ordering and conclusion of the contract
The customer completes the configurator, enters an e-mail address, accepts these terms and the loss of the right of withdrawal, and makes the payment. The contract is concluded upon successful payment. No registration is required.
4. Price and payment
The price includes VAT and is shown in the currency of the selected country. Payment is made in advance via the Stripe payment gateway. The invoice is sent to the customer by e-mail.
5. Delivery
The Song is delivered by e-mail to the address provided in the order, as a download link or attachment, usually within a few minutes of payment and no later than [number] days. The download link is valid for the period stated in the e-mail. The customer is responsible for providing a correct e-mail address.
6. Content provided by the customer
The customer must not submit content that is unlawful, offensive, infringes the rights of third parties (for example lyrics of existing songs or trademarks) or contains sensitive personal data of third parties without their consent. The Seller may refuse such an order and refund the price.
7. Rights to the Song
The customer obtains a non-exclusive right to use the Song for personal, non-commercial purposes, in particular to play it, give it as a gift, share it with friends and family and publish it on their social media. [Complete according to the licence terms of the AI service used, especially whether commercial use is permitted and who owns the rights to the output.]
8. Right of withdrawal
The Song is digital content created to the customer's specifications and not supplied on a tangible medium. Before payment, the customer expressly requests that performance begin before the end of the withdrawal period and acknowledges that they thereby lose the right of withdrawal.
9. Liability for defects and complaints
If the Song was not delivered, the file is damaged or the Song clearly does not match the order (for example a different language or a missing name), the customer may file a complaint under the Complaints Policy. Subjective dissatisfaction with the artistic result is not a defect.
10. Personal data
The processing of personal data is governed by the Privacy Policy.
11. Dispute resolution
The customer may contact the Seller with a request for redress at [e-mail]. If the Seller rejects the request or does not reply within 30 days, the consumer may submit a proposal for alternative dispute resolution to a competent ADR body. [Specify the supervisory authority and ADR body.]
12. Final provisions
These terms are governed by the laws of the Slovak Republic. Consumers from other countries also benefit from the mandatory provisions of the law of their country of residence. These terms are effective from [date].